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Accessibility statement

The site is built to be used with a keyboard and with a screen reader. Below is what was checked, when, and where to write if something does not work.

What the site conforms to

The site follows the Israeli standard SI 5568, which is based on WCAG 2.0 level AA. The requirement comes from the 2013 Service Accessibility Regulations (article 35) under the Equal Rights for Persons with Disabilities Law.

The check was carried out in-house on 4 November 2026. There was no external audit, and we do not claim the site is flawless: what is listed below is exactly what was measured.

What was checked and works

The first Tab press on any page reveals a “Skip to content” link that jumps past the header and the menu.

Every page has a marked main content area, a declared language and a single first-level heading.

Every image has a text description: zero images without one on the home page, in the catalogue and on city, country and carrier pages.

Every field of the request form is tied to its label, and every link and button has a name a screen reader can read out.

Text contrast: zero labels below the required ratio. Measured by computing the page colours on the home page, in search, on “How it works”, “Payment and safety”, “FAQ”, “About us”, “Photographs”, on a city page, a carrier page, in the request form and in the legal documents, at laptop and phone widths.

The site works from the keyboard, and the phone menu closes with the Esc key.

Accessibility menu

The badge in the header opens a menu: text size in four steps, stronger contrast, underlined links, stopped background motion and reading the page aloud. The choice is remembered in the browser and applies across the site.

Reading aloud uses a voice already installed in your system. It is a convenience, not a replacement for a screen reader: the site is built to work with your own screen reader, and the menu does not need to be switched on for that.

What is outside our control

Payment happens on the payment provider's side and the conversation happens in WhatsApp or Telegram. Those are third-party pages and apps, and their owners are responsible for their accessibility.

City photographs come from Wikimedia Commons; their authors are credited on the “Photographs” page.

If something does not work

Write to us by email or to the manager's messenger. Describe the page and what went wrong; we will fix it and reply.

The company has no dedicated accessibility coordinator: the regulations require one from 25 employees, and the agency is below that. Requests are handled by the manager at the contacts below.